Meet the Team behind Researcher.Works

At Researcher.Works we employ over 50 staff at our head office in Nottingham, UK and a further 750+ academic writers, qualified across a wide range of subject areas.

    Management Team

The top priority of our management team is to focus on how we can increase the value of the business to better serve our customers. They also have one eye on the long-term path that we will follow to service our customers and writers in the coming years.

Barclay

Barclay

Consultant

Daniel

Daniel

COO

Karina

Karina

Finance Manager

Liv

Liv

Efficiency Manager

    Customer Experience Team

Our friendly Customer Experience team is here to help both our customers and researchers with any questions they may have - their job is to give everyone an optimal, worry-free experience. They also provide general guidance and support to researchers, helping to plan schedules and locate suitable work to ensure the best outcomes for our customers. If you have any questions or concerns, they would love to hear from you.

Jamie

Jamie

Customer Experience Manager

Siobhan

Siobhan

Customer Experience Team Leader

Becca

Becca

Customer Experience Advisor

Holly

Holly

Customer Experience Advisor

Luke

Luke

Customer Experience Advisor

Hannah

Hannah

Customer Experience Advisor

Georgina

Georgina

Customer Experience Advisor

Paige

Paige

Customer Experience Advisor

Marcus

Marcus

Customer Experience Advisor

Leonie

Leonie

Customer Experience Advisor

    Quality Control Team

These guys have a pivotal role in our company. As we always seek to strive for excellence, our Quality Control team is here to check all of the work our writers submit before it is delivered to the customer. They check all aspects of the order, from basic errors, such as typos and grammar, to checking the writer has followed the customer's requirements and has not misinterpreted them.

Adrian

Adrian

Quality Control Manager

Sam

Sam

Quality Control Representative

Luke

Luke

Quality Control Representative

Ciaran

Ciaran

Quality Control Representative

Harshil

Harshil

Quality Control Representative

Robin

Robin

Quality Control Representative

Shingy

Shingy

Quality Control Representative

Cath

Cath

Quality Control Representative

Nikkie

Nikkie

Quality Control Representative

Josh L.

Josh L.

Quality Control Representative

Amanda

Amanda

Quality Control Representative

Georgie

Georgie

Quality Control Representative

Cameron

Cameron

Quality Control Representative

Sophie

Sophie

Quality Control Representative

Stacey

Stacey

Quality Control Representative

    Researcher Recruitment Team

The Researcher Recruitment team is the first point of contact for any potential applicants considering joining our researcher family. Our main objectives are to actively seek qualified individuals to join our constantly expanding researcher team and to assist in ensuring that our current researchers are both happy and content. Should you ever need to ask a question about an application then please get in contact, we are here to do our absolute best to facilitate your passage from applicant to elite researcher.

Richard

Richard

Researcher Recruitment Executive & Team Leader

Josie

Josie

Researcher Recruitment

    Aftercare Team

The Aftercare team work closely with researchers and customers to deal with amendment requests, upgrades and additional work requests.

David

David

Aftercare Manager

Rianne

Rianne

Aftercare Team Member

Emily

Emily

Aftercare Team Member & Training Manager

Ed

Ed

Aftercare Team Member

Esther

Esther

Aftercare Team Member

Liam

Liam

Aftercare Team Member

    Communications Team

All the visual parts of the {{site_name}} website are created and developed by the Communications team. They strive to develop a site that is easy to use and portrays all the company's services and details in a user-friendly way. They're also tasked with promoting our services across the web and are involved in talking to our customers across our Facebook and Twitter pages.

Sam

Sam

Communications Manager

John

John

Communications Expert

Mat

Mat

Digital Marketing Executive

Antonio

Antonio

Digital Marketing Assistant

Suzanne

Suzanne

Web Data Entry & Optimisation

Joe

Joe

Front-End Developer

    User Experience Team

Our User Experience team (the computer programme boffins) manages and develops our unique internal software. This software is used by our in-house team to allow us to manage the whole company efficiently – from taking all of our orders, to making sure every order is assigned to a researcher with the right qualifications. It also allows the customer, our in-house team and researchers to communicate among themselves easily.

Steve

Steve

Programmer

Sean

Sean

Dev Ops

    Live Chat Team

The live chat team are on hand to help our customers, from their initial enquiry through to placing their order. The live chat advisors help customers in selecting the correct product, and guide them through the order placing process.

Jodie

Jodie

Live Chat Advisor

Sarah

Sarah

Live Chat Advisor

Debbie

Debbie

Live Chat Advisor

Max

Max

Customer Experience Advisor

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